Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
Citrus Junos Fruit Water(427,500Ppm), Vigna Radiata Seed Extract, Glycerin, Caprylic/Capric Triglyceride, Glycine Soja (Soybean) Seed Extract(50,000Ppm), Methylpropanediol, Water, Niacinamide, Dicaprylyl Carbonate, Methyl Trimethicone, Polyglyceryl-3 Methylglucose Distearate, 1,2-Hexanediol, Butylene Glycol, Glyceryl Stearate, Betaine, Behenyl Alcohol, Adenosine, Lactobacillus/Soybean Ferment Extract, Schisandra Chinensis Fruit Extract, Artemisia Princeps Leaf Water, Camellia Sinensis Leaf Water, Glycine Soja (Soybean) Peptide, Avena Sativa (Oat) Peptide, Glycine Max (Soybean) Polypeptide, Triticum Aestivum (Wheat) Peptide, Lactobacillus Ferment, Lactococcus Ferment, Saccharomyces Ferment Filtrate, Rehmannia Glutinosa Root Extract, Cornus Officinalis Fruit Extract, Alisma Orientale Tuber Extract, Dioscorea Japonica Root Extract, Paeonia Suffruticosa Root Extract, Smilax Glabra Root Extract, Theobroma Cacao (Cocoa) Seed Extract, Artemisia Annua Extract, Oryza Sativa (Rice) Extract, Stellaria Media (Chickweed) Extract, Avena Sativa (Oat) Meal Extract, Tremella Fuciformis (Mushroom) Extract, Lepidium Meyenii Root Extract, Hydrolyzed Vegetable Protein, Glycoproteins, Sucrose, Maltodextrin, Cellulose Gum, Dextrin, Tromethamine, Carbomer, Sodium Stearoyl Glutamate, Microcrystalline Cellulose, Propanediol, Ethylhexylglycerin, Pentylene Glycol, Palmitic Acid, Stearic Acid.
HEVEBLUE is a Korean skincare brand that aims to make it easy to care for sensitive skin with mild and carefully selected ingredients. The brand was founded by Oh Min-cho, who struggled with sensitive skin herself and therefore wanted to create products that truly work without irritating the skin. The name HEVEBLUE comes from the French phrase “Rêve Bleu” (blue drdream), which symbolizes the drdream of clear, calm, and balanced skin.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
