We deliver regularly to Sweden, Denmark, Finland, Norway, Germany, France, Spain, Portugal, Italy, Netherlands, Belgium, Luxembourg, Austria, Poland, Czech Republic, Slovakia, Slovenia, Hungary, Romania, Bulgaria, Greece, Croatia, Lithuania, Latvia, Estonia, Ireland, and Cyprus.

Once you have placed your order, a confirmation will be sent to the e-mail address you have provided when ordering. Your order will be processed within 24 hours. You will then receive a new email when your order is shipped.

Your package is normally packed within 24 hours and shipped as quickly as possible. The normal delivery time within Sweden is 1-3 business days, and the shipment is handed over to your nearest delivery point by DHL.

For deliveries to countries other than Sweden, the estimated delivery time is 3-5 working days. For our customers in Norway, we ship with Bring, which ensures that your package is delivered safely and smoothly. We always strive to provide you with a fast and secure delivery experience, no matter where you are.

The shipping cost within Sweden is SEK 49 for orders under SEK 399. For orders over 399 SEK we offer free shipping.

For deliveries to other countries, the shipping cost varies depending on the destination, and the price is converted from Swedish kronor, which means that it may vary slightly depending on the exchange rate. Below you will find the shipping costs for each country:

Austria (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Belgium (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Bulgaria (BGN):

• 0 – 599 SEK: approx. 17 BGN
• 599 SEK and up: Free shipping

Cyprus (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Czech Republic (CZK):

• 0 – 599 SEK: approx. 210 CZK
• 599 SEK and up: Free shipping

Germany (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Denmark (DKK):

• 0 – 599 SEK: approx. 62 DKK
• 599 SEK and up: Free shipping

Estonia (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Spain (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Finland (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

France (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Greece (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Croatia (HRK):

• 0 – 599 SEK: approx. 60 HRK
• 599 SEK and up: Free shipping

Hungary (HUF):

• 0 – 599 SEK: approx. 3100 HUF
• 599 SEK and up: Free shipping

Ireland (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Italy (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Lithuania (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Luxembourg (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Latvia (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Netherlands (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Norway (NOK):

• 0 – 599 SEK: about 100 NOK
• 599 SEK and up: Free shipping

Poland (PLN):

• 0 – 599 SEK: about 40 PLN
• 599 SEK and up: Free shipping

Portugal (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Romania (RON):

• 0 – 599 SEK: approx. 40 RON
• 599 SEK and up: Free shipping

Slovenia (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Slovakia (EUR):

• 0 – 599 SEK: approx. 8 EUR
• 599 SEK and up: Free shipping

Please note that prices may vary slightly depending on the current exchange rate at the time of payment.

Refunds are normally made within a few days of the case that caused the refund being completed. 

Together with Klarna Bank AB (publ), Sveavagen 46, 111 34 Stockholm, Sweden, we offer the following payment options where the payment is made directly to Klarna:

Pay within 14 days: The payment period is 14 days from the dispatch of the goods. The terms of payment within 14 days you will find here. Account: Klarna Account is an account credit provided by Klarna that gives the borrower the opportunity to pay off their purchases monthly by at least 1/24 (minimum SEK 50) of the total amount of credit used or in accordance with the conditions approved in the checkout. For more information about Klarna Account including general terms and conditions and Standardized European consumer credit information, please find here.

You can find more information about Klarna here here and can read their terms of use here.

We accept VISA, Mastercard and American Express. Important to know is that we offer 3D Secure/SecureCode which is a safer solution for those who pay by card.

Always check that your shipment is undamaged upon delivery. In case of damage, wrong products or missing goods, please contact us at info@koreanbeauty.se.

You have an open purchase for 30 days from the date the goods are sent from us. During that period, you can return your goods for exchange or your money back (we do not cover return costs). Always contact our customer service before returning. 

The products must be unused, unopened and in their original box. If the products are destroyed or used, the refund will not apply. 

In case of approved claim, we will refund the amount immediately.

We will charge you the additional costs incurred in case of incomplete returns, or not accept the return.

Koreanbeauty.com is an authorized dealer for all brands. Warranties on the product are provided by the respective manufacturer. We do not provide any additional warranties beyond that specified by the manufacturer. If you feel the least bit unsure about the warranty or the instructions that come with your product, please contact us before Usage so we can help you. We cannot take responsibility for any hypersensitivity to ingredients in a product or sample. If you are not sure what the product or sample contains, please contact us before Usage/order.

Your package is normally about 7 days at the agent. During that time, 2 sms notifications will go out to you and then a reminder will be sent by letter if the package is not picked up, before it is sent back to us.

If you do not pick up your order, the package returns to us as unreleased package. You will then be charged SEK 250 for all expenses that a non-discharged package entails.

When you get to the checkout you will find, at the top right, a line where it says "Add discount code". Click there and enter your code. Note that the reader is case sensitive. If you enter the code by copying it and then pasting it into the field, it is important to ensure that no space has crept in either before or after the code.

You can only use one code per purchase.