Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
VT Cosmetics is a Korean beauty brand that combines advanced skincare technology with natural ingredients to create gentle and effective products for all skin types. Since its inception in 2010, they have become particularly known for their Cica series, which contains Centella Asiatica – an ingredient known for its soothing and healing properties. The brand focuses on offering beauty products that not only improve the appearance of the skin but also strengthen its natural barrier.
VT Cosmetics products are developed with a balance of science and nature, where technologies such as Cicahyalon™ and microneedling technique provide the skin with intense hydration and nourishment. The philosophy behind the brand is to create dermatologically tested products that are gentle enough for sensitive skin, but effective enough to address various skin issues. Additionally, they strive for sustainability through recyclable packaging and vegan options, making them a conscious choice for beauty enthusiasts.
Water, Niacinamide(100,000.01 ppm), Glycerin, Propanediol, 1,2-Hexanediol, Caprylic/Capric Triglyceride, Glyceryl Polymethacrylate, Squalane, Panthenol(11,250.1 ppm), (-)-alpha-bisabolol, Tromethamine, Ammonium Acryloyldimethyltaurate/VP Copolymer, Carbomer, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Xanthan Gum, Ethylhexylglycerin, Adenosine, Butylene Glycol, Pantolactone, Centella Asiatica Extract, Coptis Japonica Root Extract, Tocopherol(1.0001 ppm), Ferulic Acid, Sodium Hyaluronate, Beta-Glucan, Eriobotrya Japonica Leaf Extract, Hydrogenated Lecithin, Polyglyceryl-10 Stearate, Mentha Viridis (Spearmint) Extract, Ascorbic Acid(0.1 ppm), Sodium Ascorbyl Phosphate(0.05 ppm), Biotin(0.001 ppm), Folic Acid(0.001 ppm), Pyridoxine(0.001 ppm), Silica, Glutathione, Glycine Soja (Soybean) Oil, Madecassoside, Madecassic Acid, Asiaticoside, Asiatic Acid, Propolis Extract, Cyanocobalamin(0.0001 ppm), Retinol(0.0001 ppm), Linoleic Acid(0.00001 ppm), Riboflavin(0.00001 ppm), Beta-Carotene, Inositol, Thiamine HCl(0.00001 ppm), Disodium EDTA.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
