Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
Aqua/Water/Eau, Glycerin, Butylene Glycol, Centella Asiatica Extract, Madecassoside, Madecassic Acid, Asiaticoside, Asiatic Acid, 1,2-Hexanediol, Hydroxyacetophenone, Sodium Hyaluronate, Allantoin, Fructan, Ethylhexylglycerin, Propanediol, Paeonia Suffruticosa Root Extract, Galactoarabinan, Xanthan Gum, Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Oenothera Biennis (Evening Primrose) Flower Extract, Pueraria Lobata Root Extract, Styrene/VP Copolymer, Rubus Fruticosus (Blackberry) Fruit Extract, Vaccinium Macrocarpon (Cranberry) Fruit Extract, Vaccinium Angustifolium (Blueberry) Fruit Extract, Rubus Idaeus (Raspberry) Fruit Extract, Sambucus Nigra Fruit Extract, Hydroxypropyltrimonium Hyaluronate, Hydrolyzed Hyaluronic Acid, Sodium Acetylated Hyaluronate, Hyaluronic Acid, Sodium Hyaluronate Crosspolymer, Hydrolyzed Sodium Hyaluronate, Potassium Hyaluronate.
EQQUALBERRY is a Korean skincare brand that combines innovation, natural ingredients, and a strong vision of equality. With vegan and cruelty-free products tailored for all skin types – from sensitive to acne-prone skin – they offer skincare that is both effective and gentle.
Their formulations contain powerful natural ingredients such as berry extracts, bakuchiol, and hyaluronic acid, giving the brand's products a unique combination of results and care. EQQUALBERRY also stands for sustainability and ethical values, which is reflected in their popular products like Swimming Pool Toner, Bakuchiol Plumping Serum, and Vitamin Illuminating Serum.
Explore K-beauty with EQQUALBERRY – a brand that cares as much about your skin as it does about our planet!
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
