Reviews
Shipping & Payment
Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
- Orders under: 55,95 € – Shipping cost: 9,95 €
- Orders from: 55,95 € – Free shipping
DHL Express – for extra fast delivery:
- Under: 55,95 € – 19,95 €
- 55,95–136,95 €: 10,95 €
- From: 136,95 € – Free express shipping
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
- Visa
- Mastercard
- Maestro
- American Express
Klarna
- Pay later with Klarna – Shop now, pay in 30 days
- Pay now with Klarna – Fast and secure payment
- Pay in installments with Klarna – Split the payment
PayPal
- Select "PayPal" as the payment option at checkout
- Log in to your PayPal account when redirected
- Confirm and complete the payment
About TOSOWOONG
TOSOWOONG is a South Korean skincare brand that has focused on innovative and gentle solutions since 2004. By combining advanced research with natural ingredients such as propolis, cica, and green tea, they have created products that suit different skin types and effectively address issues like dryness, acne, and aging. Each product is carefully tested to ensure the highest quality and reliable results.
TOSOWOONG's philosophy is based on creating skincare that is both effective and gentle for the skin. Their carefully developed products combine natural and functional ingredients to meet high expectations and deliver noticeable results. Discover their range and let yourself be inspired by Korean beauty that gives your skin the very best!
Ingredienser
Hydrolyzed Collagen Extract, Simmondsia Chinensis (Jojoba) Seed Oil, Polyvinyl Alcohol, Methyl Propanediol, Purified Water, 1,2-Hexandiol, Algin, Caprylic/Capric Triglyceride, Polysorbate 80, Polyglyceryl-10 Oleate, Pullulan, Hydrolyzed Collagen Extract, Laminaria Japonica Extract, Royal Jelly Extract, Centella Asiatica Extract, Hydrolyzed Collagen Extract, Propolis Extract, Anemarrhena Asphodeloides Root Extract, Tuber Magnatum Extract, Collagen, Oenothera Biennis Oil, Sodium Hyaluronate, Persea Gratissima (Avocado) Oil, Vitis Vinifera (Grape) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Soluble Collagen, Glyceryl Monostearate, Panthenol, Sodium Polystyrene Sulfonate, Cellulose Gum, Tocopheryl Acetate, Allantoin, Adenosine, Disodium EDTA, Madecassoside, Butylene Glycol, Glutathione, Niacinamide, Lactobacillus Ferment Lysate, Beta-Glucan, Bifida Ferment Lysate, Tranexamic Acid, HydrogenatedPolyisobutene, Pentaerythrityl Tetraisostearate, Arginine/Arginine/Lysine Polypeptide, Hydrolyzed Extensin, Glycerin, Lactobacillus Ferment, Glucose, Leuconostoc/Radish Root Ferment Filtrate, Mannose, Sodium Chondroitin Sulfate, Sorbic Acid, Soluble Proteoglycan, Silica Dimethyl Silylate, Atelocollagen, Hydrolyzed Elastin, PEG-100 Stearate, Ethylhexylglycerin, Pentylene Glycol, Bakuchiol, Fragrance.
Common questions about K-Beauty – everything you need to know
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.